Sales Policy for Narihvacnie

At Narihvacnie, we are dedicated to providing exceptional service and ensuring that every purchase is a seamless and satisfying experience. Our sales policy outlines the terms and conditions that govern your transactions with us. By purchasing from narihvacnie.com, you agree to the following terms and conditions.

Effective Date: January 4, 2025

1. General Sales Terms

By placing an order on our website, you confirm that:

  • You are at least 18 years of age and have the legal capacity to enter into a binding contract.
  • The information you provide, including billing, shipping, and payment details, is accurate and complete.
  • You are making the purchase for personal use only, and not for resale or distribution.

2. Pricing and Availability

  • Prices: All prices on narihvacnie.com are listed in U.S. dollars and are subject to change without notice. Prices displayed on the website may vary from time to time based on market conditions or special promotions.
  • Sales Tax: Sales tax will be added to orders where applicable, based on the shipping destination and local tax laws.
  • Availability: While we strive to keep all items in stock, the availability of products is subject to change. If a product you have ordered is unavailable, we will notify you and offer the option of either choosing an alternative item or canceling the order.

3. Order Process

Once you place an order with us, we will send you an order confirmation via email, summarizing your purchase. This is not an acceptance of your order, but a confirmation that we have received it. Orders are processed and dispatched once payment has been successfully authorized and cleared.

We reserve the right to cancel any order at our discretion, including but not limited to situations where:

  • The product is unavailable or out of stock.
  • The billing information provided is inaccurate or fraudulent.
  • We believe there has been an error in the pricing or description of the item.

In such cases, we will notify you promptly and issue a full refund if your order is canceled.

4. Payment Methods

We accept a variety of payment methods to make your shopping experience as convenient as possible:

  • Credit Cards: We accept Visa, MasterCard, American Express, and Discover.
  • PayPal: You can also choose PayPal as your payment method for added security and convenience.
  • Gift Cards: If you have a gift card issued by Narihvacnie, you may use it as a payment method at checkout.

All payments are processed securely using industry-standard encryption methods. For your safety, we do not store your credit card information after the transaction is complete.

5. Order Cancellation

If you wish to cancel an order, please contact our customer service team as soon as possible at info@narihvacnie.com. Orders can only be canceled before they are shipped. Once an order has been shipped, we are unable to cancel or modify it, but you may return the item once it arrives, following our Return Policy.

6. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping options, including standard, expedited, and international shipping. Shipping costs are calculated at checkout based on your location and the shipping method selected.
  • Processing Time: Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak periods or special promotions.
  • Delivery Time: Delivery times depend on the shipping method selected and your location. Please note that shipping times may be longer due to factors beyond our control, such as weather, customs delays, or carrier issues.
  • Tracking: Once your order has shipped, we will provide you with a tracking number to monitor the progress of your delivery.
  • Shipping Charges: Shipping charges are non-refundable unless the return is due to an error on our part (e.g., incorrect item or damaged goods).

7. International Sales

We are pleased to offer international shipping to many countries. Please note the following:

  • Customs and Import Duties: International customers are responsible for paying any customs duties, taxes, or import fees imposed by their country.
  • Currency: All transactions are processed in U.S. dollars. Your bank or payment provider will convert the charge to your local currency if necessary.
  • Shipping Time: International shipping times may vary depending on your location and the customs process. We are not responsible for delays due to customs.

8. Gift Cards

Gift cards purchased from Narihvacnie can be used as payment for any product on our website. Gift cards are non-refundable, cannot be exchanged for cash, and cannot be replaced if lost or stolen. Gift card balances can be checked and redeemed at checkout.

9. Promotions and Discounts

  • Promotions: From time to time, we may offer promotional codes, discounts, or sales. Promotions cannot be combined unless explicitly stated. Each promotion may have its own set of terms and conditions.
  • Discount Codes: Discount codes must be applied at checkout. They cannot be applied retroactively to an order that has already been placed.

10. Warranty and Guarantee

We offer a manufacturer’s warranty on all of our timepieces. The terms and duration of the warranty vary by brand and model. Please refer to the warranty card included with your purchase for specific details.

If your watch is defective or damaged, please contact our customer service team immediately at info@narihvacnie.com to discuss your warranty claim.

11. Customer Support

If you have any questions or concerns regarding our sales policy or your order, our customer support team is here to assist you. Please contact us using the details below: