Shipping Policy for Narihvacnie

At Narihvacnie, we are committed to delivering your luxury timepieces in a timely and secure manner. Our shipping policy outlines the terms and conditions related to the shipping and delivery of your order. By making a purchase on narihvacnie.com, you agree to the following terms.

Effective Date: January 4, 2025

1. Shipping Methods and Options

We offer several shipping methods to accommodate your needs. Shipping options are available at checkout, and you can choose the one that best suits your preferences. The available shipping methods include:

  • Standard Shipping: This is our most economical option. Delivery times for standard shipping vary depending on your location, typically ranging from 5-7 business days within the United States.
  • Expedited Shipping: For faster delivery, choose expedited shipping. Orders will be delivered within 2-3 business days depending on the destination.
  • International Shipping: We proudly offer international shipping to many countries. Delivery times for international orders may vary based on customs procedures and your location, typically ranging from 7-14 business days.

Shipping fees are calculated at checkout based on the shipping method and delivery address.

2. Shipping Costs

Shipping costs are based on the shipping method chosen and the destination address. Shipping fees will be displayed at checkout before you complete your order.

  • Domestic Orders (within the U.S.): Shipping costs for U.S. domestic orders vary depending on the delivery method selected. Standard shipping is typically free for orders over a certain amount, but you will be notified of any shipping fees during the checkout process.

  • International Orders: Shipping fees for international orders are calculated based on the destination country and shipping method chosen. Please note that international shipping rates may be higher than domestic rates.

3. Processing Time

  • Order Processing: We aim to process all orders within 1-3 business days. During peak seasons or promotional periods, processing times may be longer, but we will keep you informed if there are any delays.

  • Order Confirmation: After placing your order, you will receive an email confirmation. Once your order has been shipped, we will send you a tracking number so you can follow your package’s journey.

4. Delivery Times

  • Domestic Deliveries: Delivery times for domestic shipments within the U.S. depend on the shipping method you select:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
  • International Deliveries: Delivery times for international shipments typically range from 7-14 business days. Delivery times can vary based on customs processing, local postal services, and unforeseen delays.

Please note that these are estimated delivery times and may be subject to delays due to factors outside of our control, such as weather conditions, shipping carrier delays, or customs processing.

5. Order Tracking

Once your order has been shipped, we will send you an email with a tracking number. This allows you to track your package and see its estimated delivery date. You can check the status of your order through the carrier’s tracking system using the tracking number provided.

6. Shipping Restrictions

  • Address Accuracy: Please ensure that the shipping address you provide is complete and accurate. Narihvacnie is not responsible for delays or issues arising from incorrect or incomplete addresses provided by the customer.
  • P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address when completing your order.
  • International Shipping Restrictions: Some countries may have import restrictions or other policies that may affect the delivery of your order. If we are unable to ship to your location, we will notify you promptly and offer a full refund.

7. Customs Duties and Taxes (International Orders)

For international orders, customs duties, taxes, and other import fees may apply when your package reaches the destination country. These fees are the responsibility of the customer.

  • Customs Charges: The customer is responsible for paying any customs charges or taxes imposed by their country’s customs authority. These charges are typically collected by the carrier at the time of delivery.
  • Delays in Customs: Customs clearance procedures can sometimes cause delays beyond our control. Narihvacnie is not responsible for any delays caused by customs processing.

We recommend that you check with your local customs office to find out about any applicable fees before placing an international order.

8. Lost or Damaged Shipments

While we take great care in packaging your order to ensure safe delivery, there may be instances where packages are lost or damaged in transit. If you believe your package has been lost or damaged, please contact our customer service team at info@narihvacnie.com as soon as possible.

  • Lost Shipments: If your package is confirmed as lost by the carrier, we will work with you to resolve the issue and either issue a refund or send a replacement product.
  • Damaged Shipments: If your product arrives damaged, please contact us immediately with photographic evidence of the damage. We will arrange for a replacement or a refund depending on the situation.

9. Delivery Delays

We strive to ensure that all orders are delivered on time; however, there are some factors beyond our control that may cause delays. These include, but are not limited to:

  • Weather conditions
  • Natural disasters
  • Customs delays (for international orders)
  • Shipping carrier issues
  • Holidays or peak seasons

If there are significant delays in your delivery, we will do our best to keep you updated on the status of your order.

10. Contact Us

If you have any questions about our shipping policy, need assistance tracking your order, or would like to resolve any shipping-related issues, please contact our customer service team: